Internship in Accommodation Department in Madrid, Spain

Publicerad 2012-09-11

Company description:
This is a language school offering a wide range of Spanish lessons and accommodation services for adult students in the heart of Spain. They are dedicated to their work and offer well-structured services with competitive prices. The classes and groups are very small which is good for the learning process of every student.

Job description:
To carry out a series of Business Administration and Customer Service activities.
Tasks:
- Respond to client queries through telephone and e-mail
- Welcome students who book accommodation and pick them up at the airport
- Obtain payments from students who are staying in the accommodation
- Visit new host families to see if they are suitable for receiving students
- Visit students in the shared flats/student residences to inspect the flats and ensure that everything is of a satisfactory standard
- Work with international clients and accommodation providers to ensure a high level of satisfaction for the client

Skills and requirements:
- Strong communication skills: written and oral
- Outgoing friendly personality. Capable of quickly developing a rapport / relationship of trust with clients (telephone, email and in person) and suppliers
- Excellent organisational / multitasking / prioritising skills
- Can do attitude / flexible attitude and approach to work
- Commercial with innovative ideas. Focus on cost management and revenue maximisation
- Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language
Language requirements:
- Good level of English and Spanish
- At least one other language (preferably French)

Working hours:
40 hours per week.
Distributed 9am until 6pm (3 days per week) and 2pm to 10pm (2 days a week)

Duration:
6 months, or longer
Salary:
300€/month
Also three free Spanish lessons a week!

Location:
Madrid, Spain

Contact us via e-mail if interested: info@spain-internship.com

Susanna Mettomäki

+34955115793