Printouts and copies

Save favourite 27 Apr April 2018
Illustration av utskriftssystem, FollowMe Printing

The new printing system is up and running on both campuses since 23 April.

Start printing

If eduPrint-MIUN isn't your default printer you need to make an active choice and choose eduPrint-MIUN as your default printer. 

Instructions and support information for the printers are available where the printers are located.

FollowMe printing

The printing system is a so-called "FollowMe printing" solution. This means that instead of sending your document to a pre-selected printer, your printout is stored centrally until you go to the printer where you wish to collect it and log in using your Miun card or staff account. The first time you use your Miun card to sign in to the printer, you need to place your card against the card reader attached to the side of the machine's screen and enter your user name and password. After that, the system recognizes you and next time, you only have to place your card against the card reader, and you will be signed in automatically.  
Information about how to connect your Miun card to the new printing system.

Inspection of the printers

The agreement of Mid Sweden University and Ricoh include periodic inspection and service of the printers, as well as the filling of paper, toner and other consumables. Ricoh has hired Samhall as a subcontractor for this. Samhall is not yet ready to take on this task. This means that the employees need to continue to fill up paper and order new paper from the janitor´s office (Vaktmästeriet) in the Service Portal (Serviceportalen) until Samhall is ready to take on that task. We do not yet have a date for this.

During the introduction period, there will be at shorter overlap period, where a number of the current printers remain as backup until the end of the term. This is to ensure that the new printing system works as intended and to give students who have a remaining amount in the previous system the opportunity to print there for the rest of the term. 

Student printouts

To use the printers, students need a Payex account or deposit money on their print account at the Service centre or the campus library. The amount they have available in the old printing system will not be transferable to the new system.

Students are able to print, copy and scan at all the printers they have access to, and they are also able to print from their own device (BYOD) if it can connect to our wireless network (eduroam). When they need to copy or print, they should primarily use the main printer in the campus library or the printers in the computer rooms. 

Information for students

Vaktmästeriet i Östersund

Please turn to the Janitor’s office, CAMP (Swedish: Vaktmästeriet) to order printing of larger editions, special prints and similar.

Error report and support

For questions and support, please contact the Service Center, phone: +46 (0)10-142 84 65. If it is not an urgent problem, please report it in the Service portal or by sending an e-mail to kontakt@miun.se.