Acceptable use policy
Rules for use of the Mid sweden university network
IT-services and phones for employees
Here you will find information and guides related to IT and telephone issues directed towards employees at Mid Sweden University.
Contact us
Create a ticket, follow up on your ongoing tickets, get information about current disruptions, order products and services and much more in the
You can also reach us by phone or send us an e-mail
Phone: 010-142 80 00
We answer calls: Monday-Friday 08:00-11:30 and 13:00-16:00
E-mail: helpdesk@miun.se
You will find Helpdesk in Service centre on Wednesdays from 10:00-12:00
For urgent matters always contact helpdesk by phone
Problems and start-up help in lecture halls
Technical support phone: 010-142 84 65
Operating Systems
Standard OS at Mid Sweden University are MacOS and Windows. The Department of Infrastructure provides support on MacOS for Mac and Windows for PC. If you need another operating system on your computer you can install it, but unfortunately you can not get support if something does not work.
Guides and information
Accounts
Here you find information about what different types of accounts we can offer at Mid Sweden University.
Cloud services
Cloud services Includes all services where information for which Mid Sweden University is responsible is stored or processed by an external party. Basicaly all web-based services are considered clo...
Microsoft 365
Microsoft 365 (M365) is a cloud-based platform with tools for working anywhere and on different platforms.
Network access
Read more about eduroam, Wi-Fi and how to access our services when not at campus.
Secure authentication, MFA
Mid Sweden University has introduced Multifactor Authentication, MFA.
Telephony
Here you will find frequently asked questions and guides for telephony.
Vault
Vault is a storage and file sharing service based on Nextcloud in Mid Sweden University's storage environment
Read more